Business Management Level 3 is designed for students looking to gain the knowledge to help them progress into a management role.

Students will be introduced to the principles and practice of managing people and performance as well as common business practices. Different leadership techniques will be explored along with dealing with conflict in the workplace.

Change Management is how we prepare, equip and successfully support individuals to adopt change in order to drive organisational success and outcomes

Managing change is an essential component of managing a business or organisation. This course is ideal for those already in a management role or looking to move towards one.

The course will allow students to:

• Understand change and how it can effect people
• Investigate how to help people with different personalities and characteristics to contribute positively to change
• Discover how to plan, manage and change a project
• Develop the confidence to introduce and lead through significant changes
• Explore change in organisations today
• Understand the differences between change and transitions
• Apply personality profiling to identify personality type
• Explain why people experience change differently from each other
• Create a leadership development plan for a character to lead themselves and others through change
• Demonstrate an understanding of how to identify options when starting to plan change and explain the importance of this stage
• Understand the role of training and development in successful change management

Support is provided for up to 24 months (12 months per course) but it is entirely up to you how quickly you work through the course. The estimated study time is 120 hours per course so if you average around 5 hours a week study you would complete in approximately 12 months.

Students can choose to take the online version of the courses where they are emailed to you or request a paper copy where the courses are delivered hard copy in folders. They are yours to keep so you can write on them, make notes etc.

Support is provided throughout via a tutor who can be emailed at any time should you come across anything you are unsure of. There is also a support team by telephone.

Both courses are split into six units. At the end of each unit you will complete an assignment which you will email to your tutor. An assignment is a set of questions based upon the unit you have just studied. Your tutor will mark your work and give you feedback. If there are any areas for improvements or anything that you have misunderstood you will always have the opportunity to re-submit.

The good news is there are no exams! Once you have completed all the assignments you complete the course.

BUSINESS MANAGEMET LEVEL 3

Unit 1: You As A Manager

• Managers as people
• Feedback
• Delegating
• Average managers and great managers
• Listening
• Developing your staff
• Coaching

Unit 2: Strategy, Structure and Systems

• Managing in context
• Strategy
• Structure
• Systems
• Financial Systems
• Performance and development review

Unit 3: Managing Teams

• Holding meetings
• Developing effective transactions
• Ineffective transactions
• Stages of team development
• Performing

Unit 4: Managing Performance

• Expectations
• Measures
• Outcomes
• Keeping Performance Records

Unit 5: Setting Goals

• SMART Goals
• Achieving Balance
• Motivations
• Considerations when goal-setting
• Learning from experience

Unit 6: Leadership And Politics

• Leadership and Management
• Four styles of leadership
• Leadership and Politics
• Dealing with conflict
• How to make collaboration work
• Leadership influences on management

CHANGE MANAGEMENT LEVEL 3

Unit 1: Change in Today's Organisations

• External changes
• 75 model
• Planning organisational change
• 3 change management models

Unit 2: Change and Transitions

• Change and Transition
• Transition Curve
• Real change experiences

Unit 3: Personality and Change

• Personality profiling
• People and change
• Support strategies
• 4 stages of change

Unit 4: Leading Through Change

• Characters and Personality
• Organisational Politics
• Core Values
• Leading Change

Unit 5: Managing a Change Project

• Planning
• Objectives and strategies
• 5 stage change
• Implementation
• Monitoring
• Reporting
• Evaluating

Unit 6: The Role of Training and Development in Successful Change Management

• Training and Development
• Development programmes
• Gap analysis
• MUSIC
• Learning diamond

At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Open Study College has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 3 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.

The course itself has been designed by Open Study College to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards & Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.

ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.

Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.